Privacy Policy

Introduction

Roofo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roofo.co (the "Site") or use our services.

Please read this privacy policy carefully. By using our Site or services, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our services
• Fill out a contact form or request a demo
• Subscribe to our newsletter or marketing communications
• Participate in surveys, promotions, or contests
• Contact our support team

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Account credentials (username and password)
• Payment and billing information
• Communications and correspondence with us

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Device Information: Browser type, operating system, device type, screen resolution, and device identifiers
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken on the Site
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, pixel tags, and similar technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Send promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience
• Comply with legal obligations

Sharing of Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose information when required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.
• With Your Consent: We may share information for other purposes with your consent or at your direction.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. Types of cookies we use include:

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw previously given consent for data processing

To exercise these rights, please contact us at privacy@roofo.co.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards to protect your data.

Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: